Returns & Exchanges
At Atlas Coffee Club, we want you to love your morning brew; while we cannot accept returns on perishable coffee beans, we are committed to making it right if you are unsatisfied with your shipment.
Contact Support
Reach out to our coffee concierge team within 30 days of your delivery date to share your feedback or report any issues with your order.
Quality Review
Our experts will review your request to determine if a replacement roast or a store credit is the best solution for your specific taste preferences.
Receive Resolution
Once approved, we will process a replacement shipment of a different world-class roast or issue a credit to your account immediately.
Recycle or Donate
Since we do not require you to mail back perishable coffee, we encourage you to share any unwanted bags with a friend or dispose of the packaging responsibly.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing